Job Opportunity
We are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing on-site maintenance and repair services for Reverse Vending Machines (RVMs) throughout Ireland.
Responsibilities
* Respond promptly to breakdown calls and efficiently complete planned works as directed by the Service Management/Call Desk daily.
* Perform installation and configuration of new RVMs, including providing comprehensive customer training.
* Participate in the on-call breakdown cover rotation to ensure continuous support for customers.
* Maintain accurate records and reports of all activities, using the provided documents by both customers and the company.
* Demonstrate urgency in resolving customer escalations to ensure their problems are promptly addressed.
* Responsible management of the company vehicle, tools, and stock provided for the job.
* Respond positively to performance data related to field operations, striving for continuous improvement in effectiveness and efficiency.
* Prepare technical reports for internal and external use, aiding in the preparation of quotations.
* Actively adhere to Health & Safety legislation and required quality systems to ensure a safe work environment.
Requirements
* An electrical or mechanical engineering qualification or relevant field of study is essential.
* Experience in a retail support environment, particularly with vending machines, scales, or other point-of-sale equipment, is preferred but not mandatory.
* A valid full clean driving license is required.
* Proficiency in electrical and mechanical fault finding is crucial.
* Previous health and safety certification, such as Safe Pass, is highly desirable.
Benefits
* An attractive salary circa €44k per year.
* Overtime opportunities.
* Independent working style.
* Opportunity to participate in the growth of a dynamic international company.
About the Role
This exciting opportunity awaits a motivated individual who is eager to contribute to the success of our organization. If you have the skills, qualifications, and passion for this role, we encourage you to apply now.