Overview
Join to apply for the Sales Associate (30 Hours) role at Columbia Sportswear Company. With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while supporting the Store Leadership team in upholding Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. You will apply your problem-solving and sales abilities to answer customer questions and make product recommendations while upholding the company’s values to enhance customer service and teamwork.
How You’ll Make a Difference
Responsibilities
* Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers).
* Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
* Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
* Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
Qualifications
* No specific education required (High School Diploma or GED preferred)
* 2 years of experience in a position or specialization (or less)
* Skill operating Inventory and Point of Sale (POS) systems, and various other retail software tools
* 16 years of age or older
Job Conditions
* Frequently in an active environment that can be physical or strenuous (items up to 40 lbs may need to be moved); may use specialized equipment; exposure to dust and noise
* Occasionally requires the ability to work in a specific location
* Ability to communicate clearly with others
* Flexible retail schedule, which may change seasonally and in response to location-specific business trends
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
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