Associate Account Director - Job Description
The Associate Account Director will play a pivotal role in driving successful client relationships with corporate clients in the SMB market. This individual will be responsible for ensuring that clients renew their contracts with LinkedIn's talent and learning products and services.
Key responsibilities include:
* Ensuring contract value maximization while protecting and enhancing customer relationships.
* Managing the renewal process for a high volume of customers.
* Identifying customer requirements, uncovering roadblocks, and demonstrating strong account management capabilities to drive renewal to on-time closure.
* Providing executive management with complete visibility to renewals and soliciting executive involvement as required.
* Communicating risk clearly and taking the lead in developing resolution strategies.
* Accurately maintaining a quarterly forecast of renewals in your territory.
Our ideal candidate has:
Requirements:
* Fluency in both German and English.
* 1+ year of experience in sales or account management with a focus on negotiating contracts.
* Preferred qualifications include experience with recruiting/HR software, SaaS opportunities, and Salesforce.com, proficiency in MS Office (Outlook, Excel, Word, and PowerPoint), a solid understanding of the talent acquisition/staffing agency industry, negotiation skills for value-based contract negotiations at the senior level, excellent communication and project, time, and customer management skills, and demonstrated ability to find, manage, and close Enterprise businesses in an evangelistic sales environment.