The River Lee, Cork
The River Lee is 'The Modern Face of Cork in the Heart of the City'. Cork, Ireland's 'second city', is a lively cultural centre. The River Lee is one of Cork's leading business and social destinations comprising 182 bedrooms, NRG Fitness, 8 meeting & event spaces, The Mirror Room and The River Club restaurant/bar and riverside terrace.
The perks of working at The River Lee Hotel
* 30 days of holiday including public holidays, increasing to 35 with length of service
* Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
* Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
* 50% off food when dining with the Doyle Collection
* Great location with easy access to public transport
* In-house training team dedicated to your personal development
* Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
* Save money with our Cycle to Work scheme and plan for your future with our pension
* Staff summer parties, Christmas parties and regular team get-togethers
* Refer a Friend Bonus Scheme
* Plus more...
If you want to be part of a friendly team that takes pride in their work and thrives on making our guests happy, this opportunity to join our Front Office team is perfect.
With your impressive knowledge of our hotel, facilities, local area and more, as a Reservations Agent, you will be the friendly voice our guests hear when they want to learn more about staying with us. You will efficiently handle guest reservations, coordinating with the front office to ensure smooth check-ins and superior guest experiences.
This is a full-time role, with shifts varying across a Monday to Saturday schedule currently.
As a Reservations Agent at The River Lee, you will be working for the family-owned Doyle Collection Hotel group, which means there are plenty of opportunities for your career to grow in Ireland and further afield in the UK and the USA!
The Doyle Collection
The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.
We are proud to say that The Doyle Collection has maintained its listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
Skills:
Passion for Hospitality
Excellent Customer Service Skills
Enthusiastic and Motivated Individual
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