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Claims Officer - Turkish
Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. Allianz Partners in Ireland is part of the Allianz Group. Allianz Partners provides global and local health insurance and other employee benefit solutions, health services, administration, and reinsurance to its partners and customers worldwide, including multinational corporations, SMEs, IGOs, NGOs, and private families. We combine digital innovation, data insights, and health expertise to make access to care as simple and convenient as possible. We aim to have a lasting, positive impact on the health and wellbeing of our customers and wider communities today, while considering future generations.
The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy. We ensure a high level of client service while processing claims within an industry-leading 48-hour timeframe. The Claims Department is a fast-paced and challenging environment, with many languages used and a mixture of cultures.
What you do
Your key responsibilities:
* Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achieve company loss ratio targets.
* Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up to deliver a superior client experience and accurate reporting.
* Contribute to departmental success by meeting personal and team targets for productivity and quality.
* Respond to internal customer queries professionally and solution-focused to foster healthy inter-departmental relationships.
* Strengthen data management practices to ensure customer information is handled securely and efficiently, aligning with industry best practices.
* Perform other ad hoc duties as required.
What you bring
* Administrative experience.
* Experience working with tight deadlines.
* Strong knowledge of Microsoft Office (Excel, Word).
* Valid EU work permit with the ability to work full-time year-round.
* Fluency in English and Turkish.
What we offer
Our employees are key to our success. We value each individual's unique needs, ambitions, and journey. We are committed to empowering you and supporting your professional and personal growth. Here are some of our benefits:
* Dynamic and multinational working environment.
* Training and development programs, including free access to LinkedIn Learning.
* Employee benefits such as performance bonuses, gift vouchers, health and dental insurance, transportation subsidies, childcare allowances, etc.
* An open company culture with flexible working hours, hybrid work environment, and opportunities to work abroad temporarily.
* Discounts on Allianz Partners products.
* Modern office facilities.
The successful candidate will have the opportunity to work in a growing, multicultural company committed to empowering its employees and fostering development. We offer a competitive remuneration and benefits package, including healthcare, pension, life & disability insurance, travel subsidies, and discounts on home and car insurance, among others.
Allianz Partners is an Equal Opportunities Employer.
As part of the Allianz Group, one of the most trusted insurance and asset management companies worldwide, we care about our employees' ambitions, dreams, and challenges. We strive to create an environment where everyone feels empowered to explore, grow, and contribute to building a better future for our customers and the world around us.
We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage applications regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation.
Great to have you on board. Let's care for tomorrow.
Job ID 54257
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