The Merrion, one of Dublin's finest luxury hotels, is recruiting for a Housekeeping Manager .
Centrally located in the heart of Dublin, with excellent public transport links, this is an exciting opportunity to join one of Ireland's leading five-star hotels.
Working in a beautiful historic property, you will lead a large and experienced Housekeeping team where the highest standards are in place and where you will be fully supported to succeed.
This is a key leadership role within a warm, professional and highly respected team.
Your Responsabilities: Leading and managing the Housekeeping Department to deliver exceptional standards across guest bedrooms, public areas and back-of-house areas.
Ensuring all areas meet Leading Quality Assurance (LQA) and FORBES standards through regular inspections and quality control checks.
Managing daily operations, including staffing, workload planning and room prioritisation.
Overseeing linen control, lost property procedures and guest room security.
Liaising closely with Front Office and Laundry to ensure efficient and seamless operations.
Responding professionally to guest feedback and resolving any issues promptly.
Supporting, coaching and developing Supervisors and team members.
Managing rosters, attendance, payroll, training, recruitment and performance processes.
Ensuring full compliance with Health Safety, hygiene and employment legislation.
The successful candidate will have: Previous experience in a senior Housekeeping or Rooms Division role within a luxury or high-end hotel environment.
A strong eye for detail and a passion for five-star service and presentation.
Excellent leadership, organisation and communication skills.
A hands-on, proactive and positive approach to team management.
The ability to thrive in a fast-paced, guest-focused environment where no two days are the same.
Our Benefits At The Merrion, we believe our people are the key to our success.
In return for your commitment, you will enjoy a comprehensive benefits package including: Free English classes Excellent classroom and online training Competitive salary Free hot meals on duty Free cleaning of company-provided uniforms Birthday gifts and Service Awards Subsidised taxi travel (up to €20 outside public transport hours) Travel and Bike to Work tax-saving schemes and discounted city parking Secure bike and scooter parking Health and Dental Insurance contributions Contributory Pension Plan from day one, including Death in Service benefit Increased holiday entitlement with service Recommend a Friend bonus scheme Staff discounts on hotel rooms, the Garden Room Restaurant and the Cellar Bar for you and your family and friends Free Employee Assistance Programme for you and your family About The Merrion The Merrion, a proud member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of Dublin city centre.
Created from four Georgian townhouses, our 142 bedrooms and suites are arranged around two beautiful 18th-century style gardens.
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