We are seeking a skilled Service Delivery Coordinator to join our team in Ennis, Co Clare.
This is an excellent opportunity to work in a dynamic and growing environment where you will play a key role in supporting clients and ensuring a seamless process.
Key Responsibilities:
* Handle inbound and outbound calls to ensure prompt response to client inquiries.
* Maintain accurate records of client interactions and service requests.
* Coordinate work schedules with clients and the scheduling team.
* Prepare and review service contracts to ensure compliance.
* Contribute to weekly reporting to inform business decisions.
Key Skills & Competencies:
* Strong organisational and administrative skills with the ability to prioritise tasks in a fast-paced environment.
* Excellent attention to detail and accuracy in data entry.
* Proficient in Microsoft Outlook, Excel, PowerPoint, and Word.
* Ability to work well under pressure and meet tight deadlines.
* Flexible team player with the ability to work independently and collaboratively.
Experience Required:
* Previous experience in a busy office environment with a proven ability to manage multiple tasks efficiently and accurately.