Full-time, based in Kilkenny (On-site)
We are looking for an experienced Senior Medical Secretary to help support the smooth running of the clinic in Kilkenny. This role will see you deliver and coordinate an exceptionally high level of support for our busy surgeons.
Main responsibilities:
·Organise patient appointments, ensuring efficient scheduling, rescheduling, and managing cancellations;
·Meeting and greeting all patients;
·Organising patient’s lists;
·Organising theatre lists;
·Handling phone and email queries;
·Maintaining and updating accurate and up-to-date patient records via specified medical system;
·Billing patients and taking payments;
·Typing letters, clinical reports and transcriptions;
·Reconcile Insurance forms;
·Maintaining total confidentiality of personal and financial data;
·Maintain a very high level of confidence and discretion;
·Ad hoc projects and duties that may be required from time to time.
Who are we looking for?
We are looking for a highly organised and efficient individual with excellent attention to details.
You will have the ability to remain calm under pressure and juggle multiple tasks. You will be flexible and able to pivot from one task to another if needed.
With strong command of the English language, you will be proficient in Microsoft Office Word, Excel and PowerPoint. You are required to be able to work as a team player, consistently delivering high quality levels of services.
You will be joining a team of experienced staff, and full training will be provided.
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