Job Description
The Operational Support Manager plays a crucial role in ensuring the smooth and effective operation of the Laser team in Eden Medical Clinics.
Key Responsibilities:
Operations & Administration
* Oversee and manage the day-to-day laser clinic operations
* Managing the laser team
* Doing daily administration and reporting tasks.
* Building relationships with Suppliers
* Manage workflow/diary and team schedules
* Cover and provide support to various clinic locations across Ireland
* Flexibility in supporting team, e.g. annual leave or sick cover etc
* Ensuring efficiencies of tasks
* Answering laser team queries
Team Leadership & Support
* Mentor, coach, and motivate laser staff to achieve excellence in service and performance through KPI's.
* Support the onboarding and ongoing training of laser staff.
* Covering support team member when on annual leave
* Foster a positive team culture and promote staff retention and development.
Commercial Growth
Identify opportunities to enhance service offerings, increase bookings, and improve profitability at clinic level.
Encourage cross-clinic collaboration and idea sharing
Additional Requirements:
* Based in Cork with travelling to other clinics 1-2 days a week.
* Working week: Mon-Friday
* Hours: 40 hours p/w incl. bank holidays
* Evenings and Occasional weekends
* Needs to have there own Car
* Additional driving expenses will be covered
Job Type: Full-time
Salary: Opened on salary depending on experience
Benefits:
* Employee discount
Schedule:
* Monday to Friday
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