Overview
Join to apply for the NIGHT MANAGER role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn.
Be Yourself - Be Happy
We have a great opportunity for a Night Manager to join the group at Leonardo Hotels.
We want you to support a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel.
Why come and work for us?
* Earn thousands by referring a friend to work with us
* Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
* Company Pension Scheme, Life assurance & Wellbeing support
* 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
* The opportunity to work for a well-respected brand where people development is at the heart of our culture
* An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
* Leo Points – earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
* Employee of the month earning you a little bonus and fame for that entire month
* Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
* Meals on duty
* Monthly / Quarterly engagement activities - we like to have fun while working hard
* Annual Charity Event Day- we help and support our communities
* Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support
Experience We Expect
* Strong Operational knowledge across either Reception and nights departments or even better both
* Background in branded hotels – so you will understand how we work
* Excellent Customer service skills, standards driven, good organisational skills
* To be able to make decisions in a fast paced environment and to enjoy it
* To be great at up-selling – anticipating customer needs as well as improving the bottom line
* To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
* Ability to communicate to and motivate your team providing night to night leadership and direction
* Be able to use computer systems – we use Opera, Workday and Micros
Your Responsibilities
* To plan and ensure the hotel is ready for the day’s business – preparing for the morning meeting and sharing information with the team
* To be out and about in the hotel, supervising the night to night operation and ensuring exceptional guest service
* To encourage the team to maximise sales opportunities
* To ensure prompt resolution of customer complaints
* To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
Our Story
Built on decades of hotelier know‑how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and as one of the fastest growing hotel groups, we have plans for major expansion over the next few years. There’s never been a more exciting time to join us!
Seniority level
* Mid-Senior level
Employment type
* Temporary
Job function
* Management and Manufacturing
Industries
* Hospitality
Note: Referrals increase your chances of interviewing at Leonardo Hotels UK & Ireland | Formerly Jurys Inn by 2x.
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