AuxiliaGroup Recruitment is hiring a Retail Network Installation & Support Technician on behalf of our client
, a trusted provider of managed broadband and data network solutions.
This is a great opportunity for a technically minded, hands-on professional to join a growing team delivering vital broadband and networking infrastructure to retail locations. The role involves the installation, configuration, testing and support of broadband and IP network equipment, ensuring the smooth operation of critical systems like point-of-sale, security, and communications.
Job Duties and Responsibilities
* Install telecommunications equipment, including routers, switches, firewalls, and Wi-Fi access points.
* Configure network equipment to support IT and PoS systems in retail environments
* Install, terminate, and test data cabling (Cat5e and above) and associated hardware.
* Trace and troubleshoot cabling, including fibre optic and multi-conductor twisted pair
* Support remote monitoring and diagnostics for customer networks
* Document network installations by labelling equipment and cables and recording configuration diagrams
* Collaborate with other team members and attend job/site meetings as required
* Continuously update technical knowledge and skills
* Follow established procedures, standards, and applicable laws
Job Skills and Requirements
* Aptitude or background in electronics, telecommunications, or data networking
* Knowledge or exposure to IP routing
* Familiarity with Ethernet networking, PC operation, and computer OS
* Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
* Basic understanding of network wiring (Cat5e and above) and termination
* Basic understanding of low voltage electronics (relays, contacts, AC/DC voltage, resistance)
* Ability to use hand tools and test equipment effectively
* Some experience in basic 250V electrical installations (e.g., sockets, trunking, wiring, MCBs) is a plus
* Experience in construction, use of power tools, and reading technical manuals and schematics is beneficial
* Strong problem-solving and diagnostic skills
* Good professional communication and customer-facing abilities
* Detail-oriented, self-motivated, and able to work independently
* Flexible work style and ability to adapt to changing site conditions
* Willingness to travel to customer sites, including some out-of-hours work
* Valid driver's license
Education and Qualifications
* Certification or coursework in networking or communications technology (e.g. CCNA, CompTIA Network+)
"On behalf of our Clients, we actively seek talent from diverse backgrounds whilst adhering to a fair and unbiased best recruitment selection process. Our recruitment practices are based on skills, qualifications and experience, providing equal opportunities for all applicants. We encourage individuals of different ethnicities, races, genders, sexual orientation, religions, age groups, disabilities, and socioeconomic backgrounds to apply with us".