Clever Office is an independent locally owned company providing office supplies, furniture and equipment since 1975. We provide a premier service nationwide and have earned a great reputation as being a leading supplier in our industry for 50 years.
Based at our offices in Ballast Quay, Sligo we are seeking to recruit an experienced Office Administrator with Customer Service and Accounts experience to join our team.
If you enjoy offering the highest levels of customer service, understand what it takes to do that and have great personal and organisational skills we would love the hear from you.
Key Tasks:
Become proficient in the use of our in-house specialised computer system which covers orders, invoices and stock management.
Take ownership of the customer service and sales order processes from start to finish.
Pro-actively respond and find solutions to customers needs, queries and issues.
Become familiar with the product range and develop a good level of knowledge of office products and supplies.
Get to know our customers and their individual requirements and ensure that specific requests from customers are responded to in a professional and timely fashion.
Utilise and maintain our CRM system to actively promote and sell our products with regular courtesy and sales calls to both new and existing customers.
Help promote the Company as an efficient and professional operation through good, positive communication.
Work with other internal departments as appropriate so as to ensure that our customers' requirements are fully satisfied, and our customers receive the best service possible.
General administrative duties including answering the phone, filing and checking emails for orders and customer queries.
Be able to use Sage 50 to enter daily bank transactions, invoice processing and email end of month statements .
Be able to match purchase orders with purchase invoice and recognise errors and pricing differences with same.
Maintain and update customers contact information and pricing records.
This is a broad role that encompasses typical office administrator responsibilities, including managing day-to-day sales, as well as handling a small amount of accounts work to support the sales and accounts team and ensure smooth operations
Essential Skills required
* Excellent telephone manner
* Excellent written communication skills
* Excellent interpersonal skills
* Ability to prioritise
* Ability to work in a team and on own initiative and under pressure and with deadlines
* At least 2 years experience in an office environment is necessary with relevant accounts experience.
Salary depending on experience.
**Please apply by email with a up to date CV and a covering letter stating why you are suitable for this position.
Job Types: Permanent, Part-time
Expected hours: 22.5 – 30 per week
Benefits:
* Company pension
* On-site parking
Education:
* Advanced/Higher Certificate (required)
Work Location: In person