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Director, learning

Dublin
Mastercard
Director learning
Posted: 23h ago
Offer description

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Learning & DevelopmentPosition Description: Director, Learning & Development, Data & Technology Learning ConsultantAt Mastercard, our Learning & Development (L&D) organization plays a vital role in empowering our people to grow, lead, and thrive. From onboarding to skill development and leadership development, we support every stage of the employee journey with impactful learning experiences. We are seeking a Director, Data & Technology Learning Consultant to shape the learning strategy for Mastercard's technology community. This role serves as a key bridge between Mastercard's Technology Strategy and persona-specific skill needs, ensuring enterprise learning priorities are translated into relevant and scalable approaches through partnership with business leaders, People & Capability (P&C) and delivery partners.The ideal candidate is a strategic learning and performance consultant who: •Brings a consultative, enterprise-first mindset focused on alignment and enablement rather than standalone program ownership•Demonstrates strong judgment in prioritizing scale, reuse and long-term impact over bespoke solutions•Builds credibility with senior business, technology and P&C stakeholders through thoughtful diagnosis and recommendations•Effectively navigates complex, matrixed environments by influencing without direct authority•Partners with global cross-functional teams and vendors to translate strategy into actionResponsibilities:Strategic partnership and planningoPartner with technology leaders, P&C Business Partners, Talent Consultants, Talent Acquisition and other L&D stakeholders to understand business priorities and capability needsoTranslate enterprise and Technology Strategy priorities into a cohesive, persona-based learning strategyoEnsure learning priorities align with global L&D frameworks while remaining relevant to technical audiencesConsulting and advisoryoServe as a trusted advisor to senior technology and P&C stakeholdersoConduct performance and capability diagnostics to identify gaps, opportunities and prioritiesoRecommend learning and non-learning interventions aligned to business outcomes and long-term capability goalsPortfolio alignment and enablementoPrioritize reuse and alignment to enterprise frameworks over net-new developmentoIdentify true gaps and advise on targeted pilots or extensions where appropriateEngagement, activation and adoptionoPartner with cross-functional teams and stakeholders to drive awareness, engagement and adoption of learning initiativesoShape go-to-market and activation strategies in collaboration with delivery partnersoServe as a primary point of contact for learning consultation and alignment within the Data & Technology domainContinuous improvement and innovationoMonitor learning engagement and effectiveness through available insights and stakeholder feedbackoIdentify opportunities to pilot innovation approaches that may scale across roles or regionsoStay current on learning and technology trends to inform future prioritiesQualifications:•Leadership experience in Learning & Development, Talent Management, Organizational Effectiveness, or HR, including work with technical or digital populations•Demonstrated experience consulting with senior stakeholders and translating business needs into learning strategies •Strong understanding of adult learning principles and performance consulting•Experience working in complex, matrixed organizations •Strong understanding of adult learning principles, instructional design, and performance consulting •Familiarity with technology roles, organizations and ways of working•Experience managing vendor relationships and delivery teamsSkills:•Learning Strategy & Consulting: Ability to translate enterprise and technology strategies into clear learning priorities and capability plans that drive alignment and long-term impact •Performance & Capability Diagnosis: Assesses skill and performance gaps using data, stakeholder input and market insight to inform targeted, scalable recommendations•Stakeholder Partnership and Influence: Builds trusted relationships across functions by influencing and navigating competing priorities•Communication & Storytelling: Skilled in crafting clear, compelling narratives that drive engagement and adoption•Portfolio & Prioritization Thinking: Applies strong judgment to balance foundational needs, emerging capabilities and enterprise reuse, favoring scalable solutions over bespoke work.•Innovation & Agility: Explores and pilots new learning approaches with a test-and-learn mindset, adapting quickly to evolve technology and workforce needs•Analytical Acumen: Ability to interpret data and metrics to assess impact and inform decisions •Project Management: Capable of managing multiple initiatives, timelines, and stakeholders simultaneouslyCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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