Job Description
Location: Windward Management Limited, 19/20 Fleet Street
Join our fabulous team at The Fleet Hotel as a Night Porter!
About The Fleet
The Fleet Hotel is a wonderful boutique style Hotel located in the centre of Dublin on the edge of Temple Bar. It comprises of some beautiful period buildings including the iconic Bewleys Café, much loved by Dubliner’s for decades. The Fleet Hotel is synonymous with local Dublin history, before becoming the Fleet Hotel, 19/20 Fleet Street was home to Bewley’s Café which was established by Ernest Bewley in 1905. Bewleys were known to be one of the finest Tea Houses in Europe and a favourite with Dubliner’s for generations.
Role Responsibilities
Job Purpose:
Reporting to the Night Manager, the Night Porter will assist the Night team in meeting the variety of guest requests that may arise, helping to create a pleasant and memorable stay for our guests.
Reports to: Night Manager / Operations Manager / Front Office Manager
Night Porter: Key Duties and Responsibilities:
* In the event that a guest is late arriving from his/her destination, check-in procedures will be required to be carried out.
* The guest will be made to ensure that he/she is made comfortable and any food and beverage requirements that he/she may have is catered for.
* Porterage service.
* Room Service/Bar Service as requested by guests
* Cleaning duties or any other duties outlined by the Front Office manager/Night Auditor on a daily, weekly, or monthly basis.
* Ensuring that all bar service is adhered to, in relation to our licensing restrictions.
* Ensuring all fire and safety procedures have been carried out and recorded, as per your remit.
* Ensuring the safety/security and comfort of our members / guests and owners at all times by monitoring all areas of vulnerability i.e. machinery / doors / equipment / gas fires and or cookers etc.
* To perform the Night Audit procedures, if required.
* To carry out any cleaning duties as indicated by the Night Manager on a daily / weekly / or monthly basis.
* Check-out procedures, if guest is checking-out before Front Desk commence in the morning.
HEALTH & SAFETY
* To ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other person on the premises.
* To keep your work area tidy and safe and report any hazard, accident, loss or damage to management.
* To be aware of trained first-aid personnel on the premises and the location of first aid box.
* To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work.
* Reports all potential and real hazards immediately
* Fully understands the hotel’s fire, emergency, and bomb procedures
* Co-ordinates work, and works in a safe manner that does not harm or injure self or others
* Anticipates possible and probable hazards and conditions to avoid mishaps
* Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct
About The Role
Perks and Benefits of working at The Fleet Hotel
* Competitive rate of pay
* PRSA pension scheme
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high quality meals on duty including breakfast, lunch & dinner
* Discounted room & dining rates in Windward properties for you as well as friends and family
* Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days
About Windward Management
The Fleet Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Join Us Today as a Night Porter!
Skills Needed
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Desired Criteria
Required Criteria
Closing DateThursday 19th June, 2025
Contract Typeparttime
SalaryBased on Experience #J-18808-Ljbffr