Lead Support Specialist for Domestic Violence Services
This is a senior management role that requires strong leadership and operational oversight in shaping high-quality, trauma-informed support systems for victims and survivors of domestic violence and abuse.
The Support and Recovery Manager will have overall responsibility for the strategic and operational management of specialised domestic violence refuge and associated services, ensuring the highest standards of support for victims and survivors.
This senior role requires experience in trauma-informed practices, risk assessment, safeguarding, housing, legislative obligations, and compliance. The ideal candidate will be able to lead consistent practices across sites and ensure all refuge services operate in line with best practices, statutory requirements, and organisational policies to provide high-quality, client-centred services.
Key Responsibilities:
* Strategic Management: Implement crisis management, recovery, trauma-informed practices, and policies across refuge sites.
* Operational Excellence: Manage compliance with housing and charity governance standards, ensuring service integrity and sustainability.
* Team Development: Build resilient leadership, support staff wellbeing, and uphold values as a model of practice.
* Practice Delivery: Ensure an inclusive, safe, culturally sensitive, and accessible environment for all victims.
* Partnership & Advocacy: Collaborate with agencies like Tusla, An Garda Síochána, Local Authorities, CUAN to drive systemic change and enhance survivor protections.
* Financial Oversight: Ensure compliance with contractual obligations, financial policies, and funding agreements.
About You:
* A Level 8+ qualification in Social Care, Social Work, Community Development, or related field.
* 5+ years' management experience in social care or domestic violence sector, with strong trauma-informed and risk management skills.
* Experience in service management, team leadership, and inter-agency collaboration.
* Passionate about survivor advocacy, human rights, and feminist principles.
* Strong knowledge of Irish legislation, safeguarding, and inter-agency processes.
We Offer:
* Salary: €63,350 - Social Care Manager 3 HSE scale.
* Pension: 7% employer contribution through our Pension Scheme after probation.
* Annual leave: 30 days plus public holidays, with option to purchase additional leave.