Overview
Support Service Coordinator - Luisne Centre, McAuley Place, Naas, Co. Kildare. Reports to the Operations Manager. This is a permanent contract working 3 hours per week on Thursdays (9:30am - 12:30pm). The Alzheimer Society of Ireland works across the country in the heart of local communities, providing dementia-specific services and advocating for the rights of people affected by dementia to quality supports and services. Our vision is an Ireland where people affected by dementia are valued and supported.
The Alzheimer Society of Ireland is a national non-profit organisation that is person centred, rights-based and grassroots led, with the voice of the person with dementia and their carer at its core. A detailed job description is available on The ASI website. Closing date for applications is 22nd September 2025. The Alzheimer Society of Ireland is an Equal Opportunities Employer.
Responsibilities
* Be an introductory point of contact for people with dementia, carers, families and community representatives who are engaging with ASI for the first time.
* Build trusting relationships with all stakeholders so they feel secure and welcome in the service.
* Respect the rights, dignity and confidentiality of all attendees.
* Coordinate and facilitate the support and activity group in line with ASI guidelines.
* Ensure a sufficient quantity and range of service literature is available and accessible to all attendees.
* Adhere to service provision guidelines, Health and Safety policies and procedures.
* Promote a positive and safe environment for all attendees; ensure the room/facility is set up and ready for service.
* Adopt a person-centred approach and ensure staff/volunteers do likewise.
* Induct volunteers in line with the volunteer policy; maintain a register of attendees.
* Supervise staff/volunteers and delegate duties as required; return detailed attendance figures to help establish service demand.
* Lodge any donations received from attendees to the designated bank account.
* Maintain required record systems relating to management of the service and provide records to National Office and Service Manager as required.
* Ensure fair and consistent application of Society policies and procedures and GDPR compliance; escalate health and safety issues or safeguarding concerns as required.
* Report issues, queries and concerns to the line manager; respond flexibly to additional tasks as required.
Job Holder Requirements
* Knowledge (Education & related experience): Minimum 1-2 years of experience in a similar role; experience in health, social or disability care; experience of working with people living with dementia; QQI Level 5 is desirable; training in dementia or related area is an advantage;
* Good Planning, Time Management and Organisational Skills are essential; strong computer skills.
* Skills (Special Training or Competence): Ability to maintain confidentiality in respect of all staffing/volunteer and client matters; excellent communication and interpersonal skills; excellent organisational and prioritisation skills; accuracy and attention to detail; conscientious approach to work; ability to work independently and as part of a team; computer literate.
Key Relationships
* Internal: Day Centre Managers/Nurse Managers, Home Care Coordinators, Operations Manager & Team, Dementia Advisers, Volunteers/Branches/Friends of ASI, National Office Departments
* External: Clients, carers and family members, Suppliers, GPs/PHN/Social workers, HSE, Community groups
Other
* Job function: Administrative
* Industry: Strategic Management Services
* Salary will be commensurate with the care sector and dependent on relevant experience.
* Location: Naas, Co. Kildare (Luisne Centre, McAuley Place)
* Closing date: 22 September 2025
* Equal Opportunities Employer
#J-18808-Ljbffr