About the Role
The Senior Technical Specialist – Azure & Data will be responsible for managing, implementing, supporting and administering Azure Cloud and data technologies within our organisation.
This role involves working closely with cross-functional teams to ensure the effective deployment and maintenance of Azure and data services.
Key Responsibilities
1. System Configuration Management: Monitor, document and maintain effective system configurations for Cloud services.
2. System Deployment and Upgrade Management: Management and implementation of system deployments and upgrades.
3. Architecture Analysis: Work with team members to analyse system architecture and configurations and highlight potential improvements.
4. Strategy Development: Collaborate with the Senior Cloud Operations Manager to review, develop, plan and implement strategies for continuous systems improvement.
5. Incident Monitoring: Monitor support incidents and work with support staff to provide effective prioritisation and resolution.
6. Issue Ownership: Own and manage day-to-day issues and see through to completion, escalating in a timely manner to senior team members when required.
7. Change Control Implementation: Implement changes using the appropriate change-control process across the IT infrastructure.
8. Stakeholder Relationships: Build strong working relationships with all stakeholders, including suppliers, application support teams and the business.
9. Procedure Documentation: Prepare and maintain procedure documentation relating to the overall environment.
10. Innovation and Improvement: Be a creative thinker and look for new ways the business can leverage Cloud and data technologies to improve efficiencies and capabilities.
11. Ongoing Professional Development: Engage in ongoing professional development, including attaining professional qualifications as agreed with the Senior Cloud Operations Manager.
Requirements
1. A minimum of 5 years of experience within IT, with 2 years hands-on experience administering and/or implementing Azure environments.
2. Experience in troubleshooting and resolving service-impacting issues.
3. An understanding of how to design and implement robust Cloud solutions.
4. A good understanding of Azure with a working knowledge of one or more Azure services including PaaS SQL, App Services, IaaS, Data Factory, Databricks, Azure networking, Azure Monitor, Logic Apps, Application Gateway, Azure Recovery Services, Azure Security Services.
5. An understanding of network concepts such as TCP/IP, LAN, WAN and VPN.
6. Excellent interpersonal skills with the ability to communicate at the appropriate level of detail and technical content for the target audience.
7. Excellent attention to detail.
8. A proactive approach to systems management.
9. Proven analytical and problem-solving abilities.
10. Good organisational skills with the ability to prioritise and manage a diverse workload.
11. Experience working in Financial Services would be advantageous.
You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients are at the heart of what we do. We will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way and see your career develop in the way you want.