Principle ObjectiveAs Plumbing and Heating Supervisor you will manage all aspects of the Plumbing and Heating operation in your branch. Key to the role is driving sales of all products, developing new business and servicing our existing customer base while also ensuring the smooth running of daily operations.Knowledge & ExperienceSubstantial experience working within the Plumbing and Heating IndustryStrong commercial and strategic acumenAbility to reach and exceed sales targetsHealth and Safety compliance experiencePeople management experience desirable but not essentialKey ResponsibilitiesManage all aspects of the Plumbing and Heating department, buying / stock levels / marginsAchieve sales and margin targetsHealth & Safety Awareness - ensure that Company Health & Safety Regulations are strictly adhered toPlumbing and Heating department developmentBuilding customer relationshipsMaintain a high customer service standard ensuring all customers are dealt with in an efficient and effective mannerEnsure employees are appropriately trained to deal with customersBe responsible for all equipment and carry out regular stock checksTake responsibility, as requested, for the development and implementation of the strategic and business plan, involving regular consultation with Senior ManagementResponsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the department are maintained at optimum levelsAbility to manage and anticipate change Ensure a tidy working environment at all times in line with health and safety guidelines Actively safeguard against theft of company goods or property by being security conscious at all timesEnsure all company policies are implemented accordingly Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policyActively safeguard against theft of company goods or property by always being security consciousPerform any other duties as may be deemed necessary or as may be required by the companyEssential CompetenciesAbility to prioritise workloadEffective team working and networking skillsCommercial awareness and numeracy skillsExcellent interpersonal and customer-facing skillsStrong sales skills and negotiation skillsThe flexibility and willingness to learnTarget driven with the ability to think strategicallyExcellent organisation skills and attention to detailExcellent communication skills, both oral and writtenNegotiation and analytical skillsA positive attitudeIT literacy and the ability to handle analytical dataContract TypePermanentFull time 39-hour contractWorking week Monday to Friday, may be required to take part in the Saturday rosterOur Benefits IncludeCompetitive Basic SalaryCompetitive Performance Related BonusPrivate Health CareSick Pay SchemePaid Maternity LeavePension SchemeColleague Saving SchemeProfit Share SchemeColleague DiscountEducational AssistanceWellness initiativesDon't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.