Job Title:
Business Support Specialist
Department:
Supply Chain
Reporting to:
Supply Chain Manager
Location:
Portlaoise, Ireland
Greenfield Global is hiring for a Business Support Specialist. This role plays a central part in managing vendor relationships, supporting purchasing activities, and ensuring seamless communication across departments. With a strong focus on data accuracy, trend analysis, and customer service, the role contributes to the overall efficiency of the supply chain and supports strategic decision-making through business intelligence and reporting tools.
Key Responsibilities
* Continuously update competitor knowledge within both off-price and full-price sectors to ensure the business is positioned as the premier off-price destination.
* Maintain and develop the best position with vendors to ensure we are the exclusive or first point of contact for any off-price activity.
* Maintain a high level of trend awareness for responsible departments and the market in general.
* Feed ongoing ideas and strategies internally to all relevant teams, including Marketing, Upload and E-commerce, ensuring the buying function is up to date with all developments.
* Assist departments with following purchasing procedures, as well as following up on their orders to ensure accuracy.
* Create supporting spreadsheets and other related documentation as directed.
* New Vendor & Customer Set-Up.
* Conduct business user master file audits.
* Analyze costing inputs/trends for each product category.
* Manage seasonal order purchases and reorders, ensuring deliveries are received on schedule.
* Ensure clear and timely vendor communication in a concise, accurate, and professional manner.
* Process vendors' purchase orders and follow up to ensure on-time deliveries, correct pricing, terms, and specifications.
* Handle special projects/research for the department.
* Standardize and manage supply chain data to streamline operations from vendors.
* Assist in the direct site's purchasing of materials and deliverables.
* NLPE/NPI strategic actions.
* Business Intelligence and Data Analysis
* Use Power BI and other business intelligence tools to create reports and dashboards for export operations.
* Analyze export data to identify trends, inefficiencies, and areas for improvement.
* Develop key performance indicators (KPIs) and metrics to track export performance and operational efficiency.
* Present data-driven insights to leadership to support strategic decision-making.
* Sales and Operations Planning Collaboration
* Collaborate closely with the Commercial Sales Team & Marketing Manager.
* Participate in planning and forecasting processes to manage demand and address the right product mix.
* Work with the Sales Team to forecast inventory needs and optimize inventory management.
Skills And Qualifications
* 3+ years of experience in procurement or a related field.
* Certifications in dangerous goods handling (IATA, IMDG, and DOT) preferred.
* Understanding of global supply chain dynamics and international market trends.
* Experience with data analysis and creating data visualizations.
* Strong problem-solving abilities and analytical thinking.
* Outstanding written and verbal communication skills.
* Proficiency in procurement software and tools.
* Strong negotiation skills
* Strong written and oral communication skills.