Credit & Collections Analyst Position Summary
The Credit & Collections Analyst is responsible for managing a portfolio of accounts receivable with a focus on Germany and Austria. This includes day-to-day customer contact, collections, and troubleshooting customers' exceptions to invoices with a continuous improvement mindset.
This role requires collaboration with customers and sales teams, as well as face-to-face visits with customers as needed. The analyst will act as a liaison between the credit team and other order-to-cash partners, focusing on building relationships with external customers.
The goal is to deliver consistent improvement in collection results while providing excellent customer service internally and externally.