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Reservations manager

Cork
The iNUA Collection
Reservations manager
Posted: 17 October
Offer description

Are you passionate about delivering outstanding guest service while driving revenue and team success? The Radisson Blu Cork is seeking a talented and motivated Reservations Manager to lead our Reservations Department.About the RoleAs Reservations Manager, you will oversee the smooth day-to-day running of the Reservations Department, ensuring the highest standards of guest satisfaction while maximising occupancy and revenue. Working closely with our Sales, Revenue, and Front Office teams, you will play a key role in business planning, group block management, and implementing strategies that drive results.Key ResponsibilitiesLead and manage the Reservations team to deliver exceptional guest service.Ensure all reservations are handled efficiently, courteously, and accurately.Support revenue strategies to maximise occupancy, ADR, and RevPAR.Manage group bookings, allocations, and rooming lists.Monitor inventory and business levels, proactively adjusting to meet targets.Implement and maintain departmental SOPs, ensuring consistency and quality.Train, mentor, and develop team members to support growth and career progression.Collaborate with Sales & Marketing on packages and promotions to drive bookings.Champion a culture of upselling across all revenue streams.About YouMinimum 2–3 years' experience in a similar role within a hotel environment.Strong knowledge of booking systems (Hotsoft experience is essential).Excellent analytical skills with strong attention to detail.Proven ability to achieve KPIs and revenue targets.Highly motivated with strong leadership and communication skills.Proficient in Microsoft Excel and yield management practices.Customer-focused with a people-oriented, approachable personality.Why Join Us?At the Radisson Blu Cork, part of The iNUA Collection, we are passionate about creating memorable experiences for both our guests and our people. We offer:A supportive and dynamic working environment.Ongoing training and development opportunities.Career progression within a growing Irish hotel group.Competitive salary and benefits package.If you're ready to bring your expertise and leadership to an exciting and rewarding role, we'd love to hear from you.Apply today

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