About the Role
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* Respond to customer inquiries and resolve issues in a timely manner.
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* Communicate effectively with lenders, branches, and external sales teams to support loan applications and payout processes.
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* Maintain accurate records and run reports to ensure efficient data entry and analysis.
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Key Skills and Qualifications
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* Excellent customer service skills and experience working in a fast-paced customer-facing environment.
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* Strong teamwork and communication skills, with the ability to work effectively with others.
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* A keen eye for detail and a conscientious approach to data entry.
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* An interest in the banking industry and a willingness to learn.
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What We Offer
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* A competitive hourly rate and annual holiday accrual.
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* Ongoing learning and development opportunities.
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* A diverse and inclusive work environment that values its employees and customers.
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