5 days ago Be among the first 25 applicants
Front Office Supervisor
Benefit from Dalata Academy programmes, courses, and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
* Free employee meals on duty
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata owned hotels
* 30% off the Friends & Family rate
* Extra AL day for every year worked (up to 5 days)
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* SAYE (Save As You Earn Scheme)
* Pension access (ask your HR Manager for details)
* Development opportunities through Dalata Academy
* Staff appreciation initiatives, team-building activities, and charity events
What You Will Do
* Ensure guests receive a warm, friendly, and courteous welcome throughout their stay.
* Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
* Help manage front office operations efficiently and effectively.
* Collaborate with management to maintain high staff morale.
What You Will Need
* 1 year of experience in a similar role.
* Excellent organizational skills with delegation abilities.
* A warm, friendly, and approachable personality.
* Ability to work independently and as part of a team.
* Experience with a 3/4 star hotel is preferred but not essential.
About Us
Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. Our growth plans aim to expand our caring approach worldwide, with locations in Ireland, the UK, Germany, and the Netherlands, focusing on key UK cities, Dublin, and Continental Europe.
We prioritize employee growth and development through internal programs designed to support career advancement. Dalata Hotel Group Plc is an inclusive employer, encouraging applications from all backgrounds and abilities. Please inform us of any accommodations needed during the application process.
Skills
Communication, customer service, flexibility
Benefits
Staff discounts, meals on duty, uniform, gym & swim
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Administrative and Support Services
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