My client is seeking an experiencedIT Operations Managerto lead and manage day-to-day IT operations, oversee third-party service providers, and ensure the stability, efficiency, and scalability of IT systems. The successful candidate will play a key role in the delivery of IT projects, system upgrades, and enhancements while contributing to the ongoing development of the organisation's IT strategy.Key ResponsibilitiesOversee daily IT operations across infrastructure, applications, and service delivery to ensure optimal performance and reliability.Manage relationships with third-party vendors and service providers, including contract performance, SLAs, and renewals.Lead and coordinate system implementations, integrations, and upgrades, ensuring minimal disruption to business operations.Monitor and maintain IT systems, ensuring security, compliance, and business continuity.Collaborate with business stakeholders to align IT services with organisational goals and strategic initiatives.Support the development and execution of the IT strategic plan, contributing insights on technology trends, operational improvements, and digital transformation opportunities.Manage IT budgets and expenditure tracking related to operational services and projects.Oversee incident, problem, and change management processes to ensure effective resolution and governance.Provide leadership and guidance to IT teams and external partners to foster a high-performing, service-oriented culture.Maintain robust documentation and ensure adherence to IT policies, procedures, and regulatory standards**.Key Skills & Experien**ceProven experience in IT operations management within a complex, multi-vendor environment.Experience in a multi-cloud environment (AWS, Azure, GCP)Strong track record managing third-party providers and outsourced IT services.Experience delivering system implementations, migrations, and upgrade projects.Solid understanding of IT infrastructure, cloud technologies, networking, and enterprise applications.Strategic mindset with the ability to translate business goals into effective IT initiatives.Excellent stakeholder management, communication, and negotiation skills.Experience in budgeting, cost control, and vendor governance.