Senior Infrastructure Specialist Job Overview
This is a senior technical role involving project delivery, support escalation, and mentorship within a dynamic environment supporting cloud and on-premises infrastructure.
* The ideal candidate will work closely with clients to lead medium to large-scale projects, resolve complex technical issues, and collaborate with internal teams and external partners to deliver high-quality IT services.
* Key responsibilities include providing technical leadership and hands-on support for customer infrastructure-both remotely and on-site.
* You'll act as a senior escalation point for technical issues, ensuring timely resolution.
* Oversight of IT infrastructure projects from planning to implementation is also required.
* Mentor junior engineers and contribute to technical knowledge sharing.
* Maintain regular communication with clients and key stakeholders.
* Manage vendor relationships and coordinate with third-party service providers.
About the Required Skills and Qualifications
We're seeking an experienced professional with a strong proficiency in Microsoft 365, Microsoft Azure, Windows Server, Active Directory, SQL Server, Virtualisation technologies (VMware, Hyper-V), Networking, firewalls, and endpoint protection, Backup solutions and disaster recovery planning.
* Experience with Hybrid IT Environments (Cloud + On-Prem) is essential.
* 10+ years of relevant IT experience and a third-level qualification in a relevant technical field (or equivalent industry experience) are necessary.
* A full, clean driver's license may be required due to potential field work/travel.
About the Role
We're looking for a highly skilled Cloud & Infrastructure Engineer to join our team. As a senior technical professional, you will play a key role in delivering high-quality IT services to our clients.