Key Responsibilities Operations Service Delivery Assist in managing daily catering operations including staff restaurants, executive dining, meetings, and corporate events Ensure all food and beverage services are delivered to agreed standards, specifications, and service times Support the planning and execution of meetings, conferences, hospitality, and special events Monitor food presentation, portion control, and service quality at all times Handle client requests and resolve service issues professionally and promptly Team Leadership Supervision Supervise catering staff, including chefs, catering assistants, and front-of-house teams Support staff training, induction, and development Assist with staff rotas, attendance, and cover arrangements Promote a positive team culture focused on service excellence and professionalism Ensure staff comply with company policies, uniform standards, and behaviour expectations Health, Safety Compliance Ensure full compliance with HACCP, food safety, and health safety regulations Carry out and support daily, weekly, and monthly checks Maintain high standards of cleanliness, hygiene, and food safety documentation Support audits and inspections, ensuring corrective actions are implemented Stock, Cost Control Administration Assist with stock ordering, receiving, and storage Monitor food waste and support cost-control initiatives Support budget management and achieve agreed financial targets Complete administrative tasks such as reports, allergen records, and service logs Customer Client Relations Act as a key point of contact for corporate clients and internal stakeholders Maintain strong working relationships with clients, suppliers, and colleagues Gather feedback and support continuous improvement of services Represent the catering team in a professional, customer-focused manner Skills Experience Required Essential Previous experience in corporate, contract, or hospitality catering Strong understanding of food safety, hygiene, and health safety Experience supervising or leading teams Excellent communication and customer service skills Ability to work in a fast-paced, professional corporate environment Good organisational and time-management skills Desirable Catering or hospitality qualification Experience in contract catering or large-scale operations Knowledge of dietary requirements, allergens, and nutrition Strong financial and stock control experience