Posted: 18 June
The role
Location: Birr, County Offaly, Ireland – Island of Ireland (Birr & Glanmire)
Reporting to: General Manager
Company: Elis Cleanroom
The role of Customer Account Manager – Cleanroom places you as the primary point of contact for Cleanroom customers across Ireland, linking customers with our Birr and Glanmire operations. You will manage key relationships, ensure service excellence, and support the General Manager in achieving departmental objectives.
Benefits
Company car
Performance‑related bonus
Employee Assistance Programme
Training and development opportunities
Key Responsibilities
Manage and develop strong relationships with key Cleanroom customers
Act as the main liaison between customers and internal departments
Conduct regular customer visits and host review meetings
Support contract renewals, tenders, and upselling opportunities
Monitor customer usage, stock levels, and trends using the ABS system
Prepare reports on sales, revenue, performance, and complaints
Support debt control across the Cleanroom customer base
Ensure customers view Elis as a trusted contamination control partner
Skills & Experience
Excellent communication and relationship‑building skills
Strong organisational skills with high attention to detail
Customer‑focused problem solver with commercial awareness
Advanced Microsoft Office skills (Excel essential)
Ability to manage priorities in a fast‑paced environment
Team player with strong cross‑functional collaboration skills
Full B Driving Licence required
How to Apply
If you are interested in this role, please submit your CV and a short cover letter outlining your suitability via the Elis careers portal. Applications will be reviewed on a rolling basis.
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