We are a global leader in outsourced inside sales, partner enablement, and customer success.
Senior Account Manager
We are seeking a Mandarin-speaking Senior Account Manager to manage and grow key client relationships while optimizing digital marketing campaigns.
Main Responsibilities:
* Build and maintain strong relationships with partners and clients, acting as a trusted advisor.
* Plan, execute, and optimize campaigns, providing insights and recommendations for improvements.
* Coordinate internal processes, resolve technical issues, and ensure smooth campaign delivery.
* Educate clients on product features and provide training to enhance their campaigns.
* Advise on data-driven media strategies, defining KPIs and improving campaign performance.
* Track and analyze performance data, maintaining accurate reports and optimization insights.
* Identify and pitch upsell opportunities, managing outcomes and tracking results.
* Lead client and internal meetings, presenting performance reviews and strategic recommendations.
* Drive process improvements for greater efficiency and performance.
* Align strategies with business goals, managing tasks proactively.
* Troubleshoot technical issues and ensure smooth integrations.
* Collaborate with global teams across multiple time zones to support international clients.
Requirements:
* Native or fluent in Mandarin (C1 level) with strong English proficiency (B2).
* 3+ years of experience in digital advertising, with at least 1 year managing mid-market or performance accounts.
* Experience in campaign execution, optimization, and partner management.
* Strong technical proficiency, troubleshooting skills, and campaign optimization experience.
* Comprehensive knowledge of advertising platforms, tools, and mobile measurement platforms (MMP).
* Strong ability to analyze data, track performance, and define KPIs.
* Excellent communication, presentation, and relationship-building skills.
* Self-motivated, proactive, and capable of independently leading projects.
* Experience in marketing automation initiatives (MAI) is a plus.
* Familiarity with cross-functional collaboration and escalation processes.
* Ability to work across multiple time zones and support international teams.
What's in It for You?
* Excellent salary + bonus based on performance.
* Remote work flexibility (must be based in Ireland).
* Comprehensive healthcare coverage.
* Be part of a dynamic, creative, and friendly team.
* Career growth support & tuition reimbursement.
* Guidance, training, and tools to help you reach your full potential.