OverviewStep into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop’s success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales?ResponsibilitiesYou’ll work closely with your Area Manager to put our local business strategy into place, continuously reach performance targets and take charge with effective leadership. You’ll lead by example, coach your team to deliver an excellent customer experience, define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day‑to‑day operations, and drive employee wellbeing and engagement with regular 1‑to‑1’s, celebrating success.QualificationsPrior relevant Store Manager experience or equivalent within retail or hospitality.People management skills (e.g., communication, motivation, coaching, connection, and inspiration).Experience in sharing knowledge to drive behavioural change and develop others.Decision making and problem‑solving skills.Benefits of working at RitualsTraining and development opportunitiesCompetitive bonus schemeRituals employee discountCycle to work schemeNumerous wellbeing initiatives and EAPCompany & Team Events
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