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Are you passionate about delivering top-tier customer service?
Are you looking to join a dynamic, fast-paced team where your voice makes an impact?
If so, were looking for an enthusiastic and customer-focused professional to join our clients growing Telesales Team.
As a member of the team, you'll play a key role in delivering exceptional service, strengthening relationships and driving business growth through proactive engagement and support.
This role is a 12 month contract initially.
Based in Citywest Business Park in Tallaght, Dublin 24, our client offers salary of €38 - €40k, plus completion bonus, 25 days holidays and 3 days working from home (including Fridays).
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What Youll Do ?
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Build Strong Relationships: Understand customer needs and deliver service excellence to support long-term partnerships.
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Support Sales Growth: Work closely with field Sales Representatives to resolve customer issues and help identify growth opportunities.
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Contribute to Key Initiatives: Take part in brand campaigns, upselling/cross-selling activities, and strategic engagement programs.
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Manage Orders: Accurately process orders using SIEBEL and SAP, maintaining efficiency and precision.
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Handle Customer Queries: Respond promptly to inquiries by phone, email, and fax about account setups, deliveries, documentation, and more.
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Initiate Credit Notes: Process credits for undelivered stock and help resolve related issues.
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Collaborate & Contribute: Own assigned tasks and assist team members to achieve shared goals, under the guidance of the Customer Services Manager.
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What Youll Bring Strong sales ability ?
A Leaving Certificate or equivalent (essential) ?
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2+ years of experience in a customer service or telesales environment ?
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Excellent PC skills (particularly MS Office); experience with SAP and Siebel is a strong advantage ?
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Strong verbal and written communication skills ?
A customer-first mindset, attention to detail, and team spirit ?
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Ready to Apply?
If you're a dynamic sales person with fabulous customer service skills looking for your next opportunity in a people-driven, fast-moving environment we'd love to hear from you or Skills: SAP or Siebel Selling ability customer focused Benefits: 25 holidays 10% completion bonus WFH