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Customer success analyst | regulatory, funds | kildare

Kildare
DB Recruitment
Analyst
€60,000 - €80,000 a year
Posted: 13 June
Offer description

Client:

Our client is a leading provider of regulatory risk software to global financial institutions. Their SaaS platform is award-winning, and their range of products make regulatory risk management simple, secure, and globally compliant.

Role overview:

Our client is looking for candidates with a background in regulatory reporting to join their regulatory reporting customer success team to support their customers with global reporting obligations.

What you will do:

* Assisting in the development of documentation, specifications and enhancements for the risk and regulatory platform
* Onboarding new customers to the platform, including data mapping, data onboarding and product training
* Mapping of customer data sources to the interface
* Monitoring ongoing changes to existing and emerging regulatory requirements, constantly improving our regulatory reporting knowledge base
* Preparing and reviewing customer global regulatory reports, including AIFMD, Form PF, CPO-PQR, MiFID II
* Ensuring an efficient, streamlined, high quality filing process for clients' customers
* Providing exceptional service to our customers by responding to queries in a professional manner
* Working closely with our product engineering team to provide customer feedback on the solution to ensure our product continues to be enhanced

What you have:

* Degree in Business/accounting or related discipline
* Minimum 2 years’ experience working in the Funds industry
* Procedural and technical knowledge of the Fund accounting industry
* Technical knowledge of Fund accounting, across multiple asset classes (equities, fixed income, FX, credit)
* Previous experience working with UCITS funds, including knowledge of the UCITS directives
* Understanding of OTC derivatives and/or listed derivatives
* Experience with regulatory risk and compliance software including data mapping, workflows, configuration, rule testing and reporting
* Ability to prioritise, multitask and work effectively within a team in a deadline-driven environment
* Strong interpersonal skills and ability to effectively communicate and build relationships both internally and externally
* A proactive and inquisitive approach toward new challenges and problem-solving

What we Offer:

* Opportunity to be part of something special.
* People-centric culture
* Competitive salary
* Upskilling opportunities
* Employee Assistance Programme
* Flexible working
* Bike to work scheme
* Active social club with events throughout the year
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