About the Position:
We are seeking a seasoned Digital Transformation Strategist to spearhead and manage a comprehensive digital transformation initiative across the organization.
Key Responsibilities:
* Strategic Leadership: Develop and implement a thorough digital transformation strategy that enhances the customer experience, aligning with business objectives and market needs.
* Project Management: Oversee planning, execution, and delivery of digital transformation projects, including lead generation, sales automation, customer onboarding, and customer success initiatives.
* Customer Journey Optimization: Analyze the current customer journey to identify pain points and opportunities for improvement, ensuring a seamless experience from lead to customer success.
* Stakeholder Engagement: Build strong relationships with internal teams (Marketing, Sales, IT, Customer Support) and external stakeholders to ensure collaboration and alignment.
Requirements:
* Bachelor's degree in Business Administration, Digital Transformation, Management, or related field; MBA or advanced degree preferred.
* Proven experience in digital transformation leadership and project management.
* Strong analytical and problem-solving skills.
* Excellent communication and stakeholder engagement skills.
This is an exciting opportunity to drive business growth and transformation through innovative digital solutions.