Overview
Join to apply for the Commercial Lines Account Handler role at Total Talent.
Responsibilities
* Manage day-to-day servicing of commercial insurance accounts, including renewals, policy adjustments, and general enquiries
* Provide clients with information and recommendations on cover options suited to their business needs
* Work closely with insurers to obtain quotations and negotiate terms
* Prepare and issue policy documentation, ensuring accuracy and compliance at all times
* Support clients with claims by liaising between them and insurers when required
* Keep detailed and accurate client records within internal systems
* Collaborate with team members to achieve department goals and maintain service standards
* Ensure all tasks are completed in line with company procedures and regulatory guidelines
* Handle additional administrative duties as needed to support the wider team
Skills And Experience
* APA in Insurance
* Previous experience in an insurance, customer service, or administrative role within a business environment
* Confident communicator with the ability to explain insurance terms clearly and professionally
* Good numerical and analytical skills for reviewing policy terms and pricing
* Highly organised with strong attention to detail and accuracy
* Comfortable managing multiple client accounts
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other, Information Technology, and Management
Industries
* Marketing Services
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