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Bodyshop Administrator
Reference: JUN20252417
Expiry date: 2025-07-28 08:37:00.000
Location: Dublin
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location: Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our expanding network of branches and sizeable fleet enable us to deliver vehicles to customers faster than any other light commercial vehicle supplier, while minimizing downtime. Our fleet includes light commercial vehicles from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our growth, we have a full-time vacancy within our Bodyshop team at our Dublin branch.
This role is ideal for someone with similar experience from a previous role.
Role Overview
Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.
Key Responsibilities and Accountabilities
* Take additional images of damaged vehicles for damage packs
* Upload damage packs to shared drives
* Perform quality checks on vehicles post-repair
* Notify the Workshop Manager of QC outcomes
* Manage and monitor vehicles in the Bodyshop
* Manage damage packs and documentation
* Act as a point of contact for queries from Service Department and other departments
* Provide training support to satellite branches as needed
* Liaise with Asset Department regarding vehicle collection/movements
* Ensure timely job card creation and updates
* Update customers on repair progress
* Handle emails and correspondence
* Communicate daily with external Bodyshops
* Conduct weekly and monthly fleet audits
* Maintain filing systems
This list is not exhaustive; flexibility is required.
Person Specification - Education, Qualifications, and Training
* Leaving Certificate including Maths & English or equivalent
* Basic knowledge of vehicle panels and maintenance
* Experience in a Bodyshop environment
* Proven customer service skills and relationship-building ability
* Strong communication skills, verbal and written
* Ability to work under pressure with a strong work ethic
* Proficient in Microsoft Office
* Organized, self-motivated, and administrative skills
* Enthusiastic with a positive attitude
* Team player and adaptable to change
* Experience in vehicle rental or motor industry beneficial
* Bodyshop, warranty, or workshop experience desirable
* Suitable for an apprentice mechanic or panel beater interested in an administrative role
What We Offer
Competitive salary of €30,000 DOE per annum, pro-rata, plus:
* 23 days holiday plus a day for your birthday, pro-rata
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