Customer Service Representative Opportunity
This role offers a chance to work at the forefront of insurance in Dublin, focusing on delivering exceptional customer service and driving sales growth.
Daily Responsibilities:
* Respond to inbound calls, emails, and chats with customers and sales teams.
* Set up new client accounts and verify correct documentation.
* Update customer information in line with GDPR guidelines.
* Collaborate with the marketing team to follow leads.
* Provide top-notch customer service and generate sales opportunities.
* Effectively handle objections and close sales deals.
* Process renewals and ensure timely completion.
Qualifications and Skills:
* Hold an APA or CIP qualification.
* Complete regular CPD to meet Minimum Competency requirements.
* Have 1 year's experience in sales or customer service in a similar role.
* Possess strong communication skills.
* Be passionate about working in the insurance industry.
The ideal candidate is a motivated individual who can deliver outstanding results in a challenging and rewarding environment.