Join to apply for the KYC Operations Change Manager role at Citi
Join to apply for the KYC Operations Change Manager role at Citi
Get AI-powered advice on this job and more exclusive features.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Business KYC team.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
Team/Role Overview
The KYC Operations Change Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
What You’ll Do
* Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives.
* Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance).
* Lead our key Change Management strategies, frameworks and governance forums globally.
* Partner with our Compliance and business stakeholders to drive country level harmonisation of our country polices.
* Take a lead in our global KYC policy modernisation efforts
* Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation.
* Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies managing directly the impact to the control environment.
* Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes.
* Assess and manage changes to the KYC control environment delivered though process, policy and technology change.
* Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
What We’ll Need From You
* Extensive relevant experience.
* Strong change manager.
* Excellent communication skills.
* Bachelor's degree/University degree or equivalent experience.
* Master's degree preferred.
What We Can Offer You
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
------------------------------------------------------
Job Family Group:
Operations - Services
------------------------------------------------------
Job Family:
Business KYC
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
Banking, Financial Services, and Investment Banking
Referrals increase your chances of interviewing at Citi by 2x
Get notified about new Change Manager jobs in Dublin, County Dublin, Ireland.
Dublin, County Dublin, Ireland 5 days ago
UKI People Consulting - Change Management, Manager
Dublin 2, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 3 months ago
UKI People Consulting - Training & Change Manager
Dublin 2, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Science & Innovation Customer Project Manager
Naas, County Kildare, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 3 days ago
Dublin 2, County Dublin, Ireland 1 week ago
(Associate) IT Project Manager (IT Base and Platforms) – based in Luxembourg
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 5 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 6 days ago
Manager, Implementation Planning & Experience Design
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland €60,000.00-€80,000.00 2 weeks ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 2 weeks ago
Project Manager Lifecycle Management (18 Month Fixed Term Contract)
Dublin, County Dublin, Ireland 1 week ago
IT Solutions Program Manager (ALM, Release Management)
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 3 days ago
Technical Services Officer, Chief Assistant, Senior Technical Project Manager NRS14886
Dublin, County Dublin, Ireland 1 week ago
Technical Program Manager, Core Infrastructure/Capacity Planning, Global Network Planning
Dublin, County Dublin, Ireland 1 week ago
Technical Program Manager, Machine Learning, Program Management Office, Execution Readiness
Dublin, County Dublin, Ireland 1 week ago
Business Projects – Senior Business Analyst/Project Manager
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 4 days ago
Compliance Assurance Program Manager Analyst
Dublin, County Dublin, Ireland 2 weeks ago
Technical Program Manager, Front-End Planning and Pre-Construction
Dublin, County Dublin, Ireland 5 days ago
Fleet & Customer Experience Project Manager
Dublin, County Dublin, Ireland 4 days ago
Dublin, County Dublin, Ireland 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr