Personal Lines Handler
Are you passionate about delivering exceptional customer service in the insurance sector? We are currently seeking a motivated
Personal Lines Handler
to join our team at a leading insurance brokerage based in Donegal. This is an exciting opportunity to work with individual clients and provide tailored insurance solutions.
Key Responsibilities:
* Client Portfolio Management:
Manage a portfolio of personal lines clients, focusing on retention and satisfaction.
* Insurance Administration:
Handle policy renewals, quote comparisons, and ensure timely issuance of policy documents.
* Customer Support:
Address client inquiries, assist with mid-term adjustments, and provide guidance on claims processes.
* Underwriter Engagement:
Gather necessary information for underwriters to facilitate the placement of risks.
* File Management:
Maintain accurate records and documentation to comply with regulatory standards and company procedures.
* Market Awareness:
Stay informed about changes in personal insurance products and market trends that may affect clients.
* Team Collaboration:
Work closely with colleagues to provide seamless service and support when needed.
Experience / Skills Required:
* Insurance Experience:
Previous experience in personal lines insurance handling.
* Qualification:
APA/CIP or working towards.
* Product Knowledge:
Strong understanding of personal lines products, including Home, Motor, and Travel Insurance.
* Organizational Skills:
Excellent attention to detail and strong organizational abilities.
* Regulatory Knowledge:
Familiarity with the regulatory environment governing personal insurance in Ireland.
* IT Skills:
Proficiency in insurance-related software; previous experience with relevant systems is a plus.
* Customer Focus:
Strong communication and interpersonal skills, with a commitment to providing outstanding service.
What We Offer:
* Competitive Salary:
Attractive salary and benefits package reflecting your experience and contribution.
* Flexible Work Options:
Opportunities for hybrid working arrangements to support a healthy work-life balance.
* Professional Growth:
Ongoing training and development programs to enhance your skills and career trajectory.
* Employee Benefits:
Access to discounted insurance products, wellness programs, and other perks.
* Career Advancement:
Clear pathways for progression within a supportive and dynamic organization.
If you're eager to make a difference in the lives of individual clients and join a team of dedicated professionals, we'd love to hear from you
Note:
Our client is regulated by the Central Bank of Ireland.