Business Operations Coordinator
We are seeking a highly organised and proactive individual to provide critical support across lead management, marketing communications, reporting, and general administration.
Key Responsibilities
* Monitor, qualify, and assign incoming leads using Salesforce.
* Maintain accurate lead tracking and generate weekly reports for management.
* Support the sales team with key data, reports, and updates.
* Prepare and reconcile bi-annual sales commission reports.
* Manage and schedule posts across social media platforms.
* Share machine deliveries, promotions, and campaign updates relevant to the local market.
* Coordinate email campaigns via Mailchimp.
* Attend meetings related to SEO, digital presence, and supplier marketing.
* Handle customer renewals for the Livelink Telematics system and update internal systems accordingly.
* Submit warranty and machine demo reports.
* Provide administrative support across departments, including occasional machine invoicing during absences.
* Research and book flights, accommodation, and transfers for team members.
* Liaise with external logistics and accommodation providers to coordinate smooth travel experiences.
Requirements
* 2+ years in a similar administrative, sales coordination, or support role.
* Excellent organisation and multitasking abilities.
* Experience with Salesforce, Microsoft Office, and ideally Mailchimp.
* Confidence using social media platforms for business communication.
* Strong communication skills, both written and verbal.
* A proactive mindset and keen attention to detail.
* Ability to coordinate effectively across departments and with external stakeholders