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Front desk operations lead

Dublin
beBeeHospitality
Posted: 14 December
Offer description

**Front Office Manager Position**

We are seeking a highly motivated and experienced Front Office Manager to oversee the day-to-day operations of our front office team.


Job Description:

The successful candidate will be responsible for managing daily front office operations, including check-in, check-out, and guest enquiries. They will also lead, train, and support the front office team to deliver consistent 4-star service standards.


Key Responsibilities:

* Manage daily front office operations, ensuring smooth and efficient check-in and check-out processes.
* Lead and train the front office team to deliver exceptional guest service and maintain high standards of professionalism.
* Oversee cash handling, billing procedures, and accurate use of hotel PMS systems.
* Resolve guest issues promptly and professionally, ensuring positive outcomes.
* Collaborate with other departments to support occupancy targets and operational needs.


Requirements:

The ideal candidate will have previous experience as a Front Office Manager or Assistant Front Office Manager within a hotel environment. Strong leadership, communication, and organisational skills are essential, along with proficiency in hotel PMS systems and front office procedures.


Benefits:

This is an excellent opportunity for a motivated hospitality professional looking to step into a key leadership role. The position offers a salary of €38,000-€42,000 per annum, along with excellent career development opportunities.

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