Store Supervisor Role
We are seeking an experienced and motivated Store Supervisor to oversee the daily operations of a busy builders' merchant store.
The role requires strong leadership skills, experience in retail management, and the ability to deliver excellent customer service while ensuring smooth store operations.
Key Responsibilities:
* Supervise and support day-to-day store operations, ensuring an efficient and customer-focused environment.
* Lead, motivate, and develop a small team to achieve sales, service, and operational targets.
* Manage stock levels, including ordering, receiving, and monitoring inventory to meet customer demand.
* Ensure compliance with company policies, health & safety standards, and operational procedures.
* Provide hands-on support in serving customers, offering advice, and resolving queries effectively.
* Oversee cash handling, daily reconciliations, and store administration tasks.
* Contribute to store merchandising and layout to optimise customer experience and sales.
Requirements:
* Previous experience in a supervisory or managerial retail role.
* Strong organisational and time-management skills with the ability to prioritise workload.
* Proven ability to lead and motivate a team in a customer-facing environment.
* Experience in stock control, ordering, and inventory management.
* Excellent interpersonal and communication skills with a focus on customer service.
* Flexible, reliable, and proactive approach to problem-solving.