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Clerical officer

Cahersiveen
Legal Aid Board
Clerical officer
Posted: 26 February
Offer description

The Legal Aid Board is an independent, publicly funded organisation which provides family mediation, civil legal aid & advice and vulnerable witness related services. We are also responsible for the administration of a number of ad hoc criminal legal aid schemes.

Applications are invited for the position of Clerical Officer in Cahirciveen.
Following a competition, a Panel will be established from which permanent and temporary positions will be filled in the 12 months following the Panel's establishment.

The salary for Clerical Officer ranges from €605.69 to €896.63 gross per week via 14 annual increments (which are subject to satisfactory service). Two long service increments, payable after a further 3 and 6 years, bring the salary scale to €924.78 gross per week and €949.31 gross per week

Clerical Officers in the Legal Aid Board carry out a range of duties which can vary with location and work assignment. They are often the first point of contact and source of information for clients of the Board. They provide essential clerical and administrative support to the Board's Solicitors, Mediators and support functions of the Board. Clerical Officers are often the initial contact point for members of the public and can play a crucial role in informing the public about the Board's services, and in directing them to other agencies that may be able to meet their needs.

The key features of the role are:
Clerical Officers in the Legal Aid Board carry out a range of duties which can vary with work assignment. They provide essential clerical and administrative support to the many functions of the Board. Clerical Officers are often the initial contact point for members of the public and can play a crucial role in informing the public about the Board's services, and in directing them to other agencies that may be able to meet their needs.

A Clerical Officer in the Legal Aid Board can fill many different roles including but not limited to;

General administrative work including; filing, photocopying, answering and making telephone calls, dealing with emails, reception duties, drafting letters
Supporting line managers and colleagues
Working as part of a team in delivering services
Communicating and dealing with clients e.g., responding to queries and providing information via telephone or email
Providing the highest standards of customer service
Using Information Technology on a daily basis e.g., word processing, spreadsheets, database, emails and internet
Maintaining high quality records in a thorough and organised manner
Checking all work thoroughly to ensure it is completed to a high standard
Approaching work in a careful and methodical manner, displaying accuracy at all time, even when conducting repetitive work

The Board has family friendly policies and extensive opportunities for further training and education.

Application forms and the information booklet are available on

For more information please contact Human Resources

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