Job Title: Contract Lead
We are seeking a highly skilled Contract Lead to manage and control all defects within the project. This individual will chair daily defect calls with Development, Test, and Operational Teams to provide clear minutes and actions.
Main Responsibilities:
* To define, own, and manage the Defect Process.
* Liaise with the Problem Management Team for efficient interaction within overlapping processes.
* Ensure all defects are entered correctly and controlled effectively through their lifecycle.
* Maintain integrity of the defect database and ensure a full audit trail for changes made outside the published process.
Requirements:
* Excellent oral and written communication skills at all levels.
* Good presentation skills.
* Ability to chair critical development meetings.
* Good working knowledge of software development lifecycle.
* Demonstrated experience in high-pressure environments.
* Ability to adapt and learn from team members.
* Analytical and problem-solving ability.
* Strong relationships with internal customers.
The Ideal Candidate:
We are looking for an excellent self-starter who is proactive and able to provide previous evidence of these skills. The ideal candidate should have practical knowledge of Jira and be able to explain technical processes and articulate knowledge of the Defect Management process to a wide audience.