About Ekco
🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!
We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.
☁️ In a few words, we take businesses to the cloud and back!
🌍 We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Ireland, Benelux, South Africa & Malaysia.
The role
This position requires a candidate with the ability to project manage, plan, schedule, manage risk, communicate, and be responsible for completing IT projects for both new and existing clients as well as internal projects. The Project Manager will oversee the successful completion of IT projects within an organization, ensuring they are delivered on time, within budget, and meet specified requirements. This involves working closely with cross‑functional teams, including IT professionals, stakeholders, and end‑users, to ensure effective communication and alignment throughout the project lifecycle.
Key Responsibilities
* Collaborate Effectively Across Teams: Work closely with the Professional Services Manager and the Professional Services Team, as well as team leads from other service delivery areas, to ensure successful project delivery.
* Project Planning and Documentation: Create and manage comprehensive project plans and documentation for each initiative, ensuring clarity and consistency throughout the project lifecycle.
* Project Preparation and Scoping: Prepare, schedule, and scope projects in collaboration with the Professional Services Coordinator to ensure all requirements are thoroughly addressed.
* Facilitate Stakeholder Engagement: Lead and facilitate project meetings with clients and stakeholders, ensuring clear communication and alignment on project objectives.
* Coordinate Resources and Communications: Liaise with clients, third‑party vendors, project resources, and internal stakeholders to ensure seamless coordination and effective project execution.
* Conflict Resolution: Address conflicts or challenges promptly, working to find acceptable and constructive resolutions that maintain project momentum.
* Produce High‑Quality Documentation: Generate detailed, clear, and timely documentation that is relevant and accessible to all project stakeholders.
* Monitor and Report Progress: Regularly track project progress and provide accurate status updates to all stakeholders, ensuring transparency and accountability.
Key Requirements
* Education:
o College Degree (Three‑year college or technical school) Preferred, Field of Study: Educated to degree level in IT is desirable
* Experience:
o 5–7 years of hands‑on experience across multiple areas, including project management, project delivery, and working within a Managed Service Provider (MSP) environment.
o Demonstrated track record of successfully managing and delivering projects, ideally within the IT sector.
o Deep working knowledge of the tools, methodologies, and techniques essential for effective project planning, monitoring, and control.
* Skills:
o Demonstrated success managing complex IT projects from initiation to completion.
o Proficient in using industry‑standard project management tools.
o Strong understanding of both hardware and software technologies, with experience in Microsoft Azure, Office 365, and ConnectWise considered a significant advantage.
o Exceptional presentation and communication skills.
o Highly organized with outstanding time‑management abilities.
o Proven ability to hold team members and stakeholders accountable.
o Experience conducting client meetings, gathering requirements, and collaborating with clients and third‑party vendors.
o Proficient at managing and resolving client issues that arise during the project lifecycle, ensuring high levels of customer satisfaction.
Benefits/Perks
* ☀️ Time off - 25 days leave + public holidays
* 🎂 x1 day Birthday leave per year
* 💰 Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
* 📞 Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
* 🏃♀️ EkcOlympics - a global activity for fun!
* 📚 Learning & development - Unlimited access to Pluralsight learning platform
* 🌱 A lot of responsibilities & opportunities to grow (also internationally)
Why Ekco
* ⭐️ Microsoft’s 2023 Rising Star Security Partner of the year
* 🚀 VMware & Veeam top partner status
* 🏅 Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
* 🌈 Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging
* 🎉 We recognise the value of internal mobility and encourage opportunities for internal development & progression
* ✨ Flexible working with a family friendly focus are at the core of our company values
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