Job Details Role Requirements Role Requirement 1 System Set Up Assist with maintenance of the L&D Operations SharePoint site, updating the calendar of training events, records and training materials as required.
Maintain the Learning Management System (Nurturing Skills Hub) by updating the training event calendar, records, and materials as needed.
Accurately collect data to support programme planning, delivery, reporting and evaluation.
Planning, Organising, booking and maintaining accurate records of Continuous Professional Development(CPD) training provided directly and indirectly by Better Start.
Role Requirement 2 Business Process and Systems Support Efficiently support the Early Years Learning and Development Unit, including initiatives related to Equal Start.
Ensure tutors and trainers upload attendance and evaluation records to system in a timely manner, providing system guides as required.
Review of collated information for consistency and accuracy.
Analyse and prepare data for internal and funder reporting and publications as required.
Liaise with Pobal staff in Finance, ICT and other Directorates as needed to ensure timely and efficient business processes are maintained.
Role Requirement 3 Programme Administration Assist with the maintenance efficient & effective administrative systems, including information and data analysis systems.
Administer a calendar of activities for learning and development activities.
Administer activities associated with the provision of learning and development events, for example, invitations, room bookings, provision of equipment, resource materials, trainers, speakers etc.
Liaise with third party providers in relation to training courses, venues, materials and all operational activities and tasks to ensure efficient and effective delivery of Early Years Learning and Development programmes.
Work collaboratively with Better Start teams to ensure Early Years Learning and Development events are scheduled in line with annual programme plan.
Ensure accurate records and data are maintained in relation to bookings, attendance, evaluation and payments.
Administer of procurement requirements for the programme Role Requirement 4 Customer Support and Service Provide excellent customer service to beneficiaries through excellent communications and case management.
Administer beneficiary facing registration and booking system, calendar of learning and development activities.
Administer activities associated with the provision of learning and development events, for example, invitations, room bookings, provision of equipment, resource materials and administration records (e.g.
sign in sheets, evaluation forms) for internal and external Tutors, trainers as required.
Respond to external queries and information requests as appropriate in a timely manner.
- Maintain good working relationships across all directorates.
Support on-line access to systems, materials and calendars Any other duties within the general requirements of the role that may be assigned as appropriate for the grade.
Required Experience 1-2 years minimum in a similar role.
Good organisational skills.
Ability to prioritize tasks.
Proficient in MS packages e.g.
Word, Excel, Access, Outlook Qualifications Relevant Third Level qualification (e.g., Degree) or equivalent is desirable To be considered for this role you will be redirected to and must complete the application process on our careers page.
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