Customer Service Representative
We are currently seeking a highly motivated and customer-focused individual to join our team as a Sales & Service Advisor in Castletroy, Limerick. Our vision is to deliver exceptional service standards and drive business growth by empowering our employees with the skills and knowledge required to excel in their roles.
* Develop strong relationships with customers and provide tailored solutions to meet their banking needs, ensuring an excellent customer experience at all times.
* Promote a culture of innovation and continuous improvement, identifying opportunities to enhance processes and improve customer satisfaction.
* Work collaboratively as part of a dynamic team, taking ownership of tasks and responsibilities while maintaining effective communication channels.
Required Skills and Qualifications:
* Excellent communication and interpersonal skills, with the ability to engage with customers and represent the organization with expertise.
* A passion for delivering outstanding customer service and driving business results through innovative thinking and problem-solving.
* The willingness to achieve an APA/QFA qualification as part of this role if not already held, demonstrating a commitment to professional development and excellence.
We pride ourselves on being an equal opportunities employer and have received the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees, fostering a culture of inclusivity and respect.