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Director @ Amicus | Sales and Marketing Recruitment Expert 087 977 2742
Amicus Recruitment has an excellent opportunity for a Customer Account Manager with a leading FMCG Multinational Why this company? It’s the brands and calibre of people in place- and several of their brands are Number 1 in their own category. With offices worldwide; and a host of iconic brands; this will be a fantastic opportunity for a National Account Manager - who has 2-3 years experience - and is looking to cement their career with a global FMCG Organisation.
The Role and the Hiring Manager
This role is all about building relationships and selling in specific Customers ( Customers will depend on the candidates experience)-- the targets are achievable ( all about market share; distribution; margin) but it is a fantastic opportunity because of the brands and the autonomy you have in the role.
A massive sell to this position is Ronan- the Hiring Manager- I know him very well but more important than that, he is highly thought off within the company- experienced, calm, will be a great person to learn from and he said " With this portfolio, we have some iconic brands and best in class activations- you/ the successful Customer Account Manager will be responsible for one of our leading Customers and I am looking for someone who is curious; can link in with field sales and after a year, be looking to move in to a more Senior role."
Official purpose of role
In this role, you will be responsible for developing strong working relationships with Senior Customer contacts; delivering market share and profits within allocated categories as well as creating and delivering the Joint Customer Business Plans.
** To be a success in this role; it is critical that you have a FMCG background and are on strong on forecasting. **
Responsibilities
* Build strong and sustainable customer relationships.
* Negotiate effectively with your customer, e.g. to agree trade terms, trade funding.
* Manage the relationship aspects of key customer ‘events’, e.g. launching of new products, cost price changes, breaches of trade terms.
* Develop and deliver the customer strategic business plan for relevant categories, and the joint customer business plan, working closely with Category Managers and Shopper Marketing.
* Develop and deliver an optimal integrated category promotional plan (including selling the plan with the customer).
* Manage promotional and non-promotional investments with the customer and ensures all agreements are properly documented and stored.
* Work closely with Trading Executives to ensure administrative aspects of promotions are completed.
* Manage the launch of new products with customers, e.g. selling in the new product, providing samples etc
* Ensure effective in-store activation of key events (e.g. promotions, range reviews), providing clear briefings to the Retail Execution Team
* Manage the customer P&L for relevant categories and the overall level of customer investment.
* Manage in-month performance vs forecast, working closely with CBMs and Customer Operations
* Manage accruals and pricing accurately and efficiently.
* Ensure customer is compliant with agreed trade terms; where these are breached seek a resolution and monitor implementation.
* P&L Management: Delivery of Turnover & Business Building Terms targets for specific category
* S&OP Forecasting
* Provision of clear up to date inputs into Business Processes (Promotional Evaluation, Customer
* Business Planning, sales updates, in store tracking, price claim management etc)
* Delivery of required admin for the customer – pricing, rebates, NLF, promo proposals, trade terms, contracts
ALL ABOUT YOU
* Previous experience of performing a CAM role – minimum 2 years.
* Prior commercial experience and exposure to P&L
* Proven history of working within a team environment.
* Shopper Marketing or Category Management experience is preferable.
* Data and digitally curious.
For more information please contact Denis Mac Sweeney – Associate Director in Amicus Recruitment on 087 977 2742 or email me on denis@amicus.ie
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales, General Business, and Business Development
* Industries
Food and Beverage Services, Food and Beverage Retail, and Wholesale
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