Role Overview
As a Senior Program Manager, you will be responsible for overseeing complex, high‑impact programs spanning multiple teams. You will partner closely with Product, Engineering and GTM teams to ensure programs are well scoped, resourced, and executed to meet business objectives. This role requires proactive leadership, influence skills, technical acumen, organizational finesse, and a passion for operational excellence.
Role Responsibilities
Drive the end‑to‑end planning, execution, and delivery of large‑scale complex programs across multiple teams.
Translate business, product, and technical strategy into clear, executable program plans, roadmaps, and milestones.
Manage dependencies, timelines, and deliverables across cross‑functional initiatives.
Stakeholder Management
Serve as the central point of contact for stakeholders, providing transparency into project status, risks, dependencies, decision points, and timelines.
Facilitate strong alignment between Product Management, Engineering, Architecture, GTM, and Customer teams proactively addressing misalignment and competing priorities.
Advise stakeholders by framing options, implications, and recommendations to support timely, informed decision‑making.
Delivery Governance
Contribute to the development and ongoing evolution of the Delivery function by shaping and piloting scalable delivery practices, frameworks, and operating sequences.
Establish clear governance models that promote predictable delivery standards across programs.
Metrics And Reporting
Establish and track program KPIs to drive continuous improvement.
Provide regular updates and insights to executive leadership and program sponsors regarding trends, risks, and opportunities, translating them into actionable recommendations.
Risk And Change Management
Proactively identify program risks, develop mitigation plans, and ensure timely issue resolution.
Lead change management efforts to support new processes and organisational transformations.
Qualifications And Experience
7+ years of experience in program or project management roles within technology-focused or professional services/consulting companies.
Strong background in both Agile (Scrum, Kanban, Scaled Agile) and traditional Waterfall delivery environments.
Demonstrated experience in managing multiple concurrent teams and complex technical initiatives.
Hands‑on involvement in establishing or scaling a Delivery function, including tooling and process standardisation at organisation and programme/project level.
Experience defining and measuring delivery metrics to inform leadership and guide performance improvements.
Proven ability to work closely with Product, Engineering, and Customer teams, facilitating alignment and successful outcomes.
Excellent organisational, communication, and leadership skills along with the ability to influence others.
Preferred Qualifications
Technical background or strong understanding of software development life cycles and architectural principles.
Experience with tools such as Jira and Confluence.
Experience in a SaaS or cloud‑native product company.
Certifications such as CSM/CSPO, PSM/PSPO, PMP, or Prince 2.
Canto is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
#J-18808-Ljbffr