Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents, enabling companies to create, commit, and manage agreements with the industry’s leading e‑signature and contract lifecycle management platform.
What You’ll Do
* Deliver programmatic engagement with existing Docusign clients to grow incremental revenue by uncovering additional use cases and positioning the broader agreement cloud.
* Qualify sales opportunities using Docusign’s sales methodology and metrics, ensuring client fit and success criteria.
* Position Docusign’s value proposition as part of the overall business solution, linking benefits to key client business issues.
* Expand the Docusign solution beyond implementation by upselling new products, services, and partner solutions.
* Process sales orders and facilitate customer onboarding.
* Coordinate customer needs with professional services, training, product management, and marketing.
* Enlist customers to participate in Docusign and partner events.
* Provide accurate, timely reports and forecasts to management.
* Maintain sophisticated knowledge of Docusign’s products and services.
* Maintain current account information and manage leads and follow‑ups in the CRM database.
* Serve as an internal advocate and escalation point to clients, ensuring overall customer loyalty.
Qualifications
* Fluency in English and Spanish.
* Experience in SaaS consultative sales and account management.
* Proficiency with Salesforce.com, Microsoft Word, PowerPoint, and Excel.
Preferred
* Track record of exceeding sales quotas.
* Services or consulting delivery experience.
* Management of high‑volume client relationships.
* Client process optimization skills.
* Proactive approach to change and prioritization.
* Collaborative and independent work style.
Location
Hybrid: Employees divide their time between in‑office and remote work. Minimum of 2 days per week required in the office; location may vary by team.
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