Position Overview
The Social Worker for the Family Service Centre (FSC) will manage assigned caseload and implement client intervention plans. This includes supporting the Centre’s casework system, providing information and referral services, and networking with community partners. The role also involves leading and supervising group and community work programmes, collaborating with organizations, and performing additional duties as assigned by the Supervisor and Centre Head.
Key Duties & Responsibilities
Casework & Counselling
Maintain a reasonable caseload.
Identify and assess the needs of the clients after which, plan and implement appropriate intervention plans with them.
Support the agency’s casework system including administration, intake, referral, evaluation and closure of cases.
Group Work and or Community Work Programme Development
Plan, implement, monitor, and evaluate programs.
Collaborate with team members to develop programs and identify the needs of families in our community.
Liaise with organizations and partners to enhance work with families and the elderly within our community.
Engage, motivate, and collaborate with volunteers in programs involving staff.
Information & Referral (I&R)
Provide appropriate information and referral services to people who contacted our Centre for assistance.
Support the agency’s I&R standard operating system of administration, intake, appropriate referral, outcome follow-up and closure.
Network and outreach to the residents and relevant partners in our Community to identify and explore needs of our Community.
Other Duties
Undertake any other responsibilities and duties as assigned by the Centre Director.
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