The Role: Senior Quality Management Leader We are seeking an accomplished Senior Quality Management professional to spearhead our quality management system. As the lead of this department, you will play a pivotal role in maintaining compliance and strengthening quality culture within our organisation. This is a senior position with genuine influence, offering opportunities to shape quality strategy and contribute to site-level strategy and decision-making. If you have experience leading high-performing teams and driving measurable improvements through innovative solutions, we encourage you to apply for this exciting opportunity. Responsibilities: 1. To oversee the development, implementation, maintenance and continuous improvement of the laboratory's quality systems across microbiology and chemistry testing operations; 2. To manage audits including internal client auditing; CAPA(Corrective Action/Preventative Actions), change control documentation governance; 3. To establish metrics relating to turnaround times service delivery customer satisfaction monitoring non-conformances trends KPIs respectively ensuring measurable improvements as per set objectives ->